Have you ever visited a bank and needed to talk in English? Here are the words and phrases that you can use during your visit to a bank. Listen to these conversations and understand what the participants are saying. Don't forget to repeat the key words and phrases given at the end.
In this lesson, we are going to learn what to say when you are at the bank.
Howard: How may I help you today?
Susan: I would like to deposit this check and $100 cash.
Howard: Please sign the back of the check, ma’am. Do you want any money back?
Susan: No, thank you. What is my account balance?
Howard: $1200.50. Will that be all?
Susan: Yes, thank you.
Susan : Hello, I would like to withdraw $100 from my account.
Howard: Okay, ma’am. How do you want your money?
Susan : I would like it in 20’s and 10 singles.
Howard: Here you go. Your new balance is $450.00.
Susan : Thank you!
Opening an Account
Howard: Welcome to Bank of America! Do you have an account with us?
Susan : No, I do not. I would like to open a savings account.
Howard: Great. There is a minimum balance of $100. You can also open a checking with no minimum balance.
Susan : May I have information on the types of checking accounts? I am a student and would like to avoid fees.
Howard: Here is a pamphlet with all the types. I can answer any questions as well.
Susan : Thanks.
Asking a Question
Howard : Is this the customer service desk?
Susan : Yes it is. How may I help you?
Howard :I would like to open an investment account. How good is your interest?
Susan : The current interest rate is 1.5% to 4% depending on the specific account.
Howard : It is a business account with a different bank.
Susan : My manager will be able to explain everything in depth to you if you wait a moment.
Howard : Okay. That’s no problem.
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